Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

• Name
• Email address
• Phone number
• Account and profile details
• User role (e.g., driver, carrier, shipper)
• Messages, listings, bids, reports, and other content you submit
• Support requests and fraud reports

b) Automatically Collected Information

• IP address
• Device type and identifiers
• Browser type and operating system
• Usage data, interaction logs, and diagnostics

c) Location Information

• The Platform may collect location information when users choose to enable location-based features.
• Location sharing, when available, is optional, user-controlled, and limited to specific platform functions (such as shipment visibility).
• Location data may be shared with other users only when explicitly authorized by the user.

2. How We Use Your Information

We use collected information to:

• Operate, maintain, and improve the Platform
• Create and manage user accounts
• Facilitate communication between users
• Enable load posting, bidding, and shipment coordination
• Provide customer support and respond to inquiries
• Send system notifications, security alerts, and account communications
• Detect, prevent, and investigate fraud or misuse

3. Sharing of Information

FreightingWorld does not sell personal information.

We may share information:

• With other users when you voluntarily provide it (e.g., contacting a carrier or shipper)
• With service providers and platform partners who assist in operating and maintaining the Platform
• When required by law, regulation, or legal process
• To protect the rights, safety, or integrity of FreightingWorld, its users, or the public

4. Fraud Reporting & Safety

Information submitted through the "Report Fraud" or safety features may be:

• Reviewed by authorized administrators
• Used to investigate suspected misuse or policy violations
• Shared with legal authorities when required by law

Submission of a fraud report does not guarantee enforcement action or specific outcomes.

5. Data Storage & Security

User data is stored and processed using third-party, platform-managed infrastructure. FreightingWorld implements reasonable administrative, technical, and organizational measures designed to protect user information, including:

• Encrypted data transmission
• Access controls
• Monitoring for unauthorized activity

However, no system can be guaranteed to be completely secure. Use of the Platform is at your own risk.

6. Communications

By using the Platform, you consent to receive:

• Account-related notifications
• System and security alerts
• Operational messages related to your use of the Platform

You may opt out of non-essential communications. Critical account or safety messages may still be sent.

7. Cookies & Tracking Technologies

FreightingWorld may use cookies or similar technologies to:

• Maintain session functionality
• Improve user experience
• Analyze platform usage and performance

You may disable cookies through your browser settings; however, certain features may not function properly.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide and operate the Platform
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce our terms and policies

9. User Rights & Data Deletion

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and associated data

Requests may be submitted by contacting us at the address below. Certain data may be retained where required by law or for legitimate business purposes.

10. Children's Privacy

FreightingWorld is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. International Users

FreightingWorld may operate in multiple countries. Data processing practices may vary by jurisdiction, and users consent to the transfer and processing of information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

• Email: support@freightingworld.com
• Website: www.freightingworld.com